Dear Reader,

....

With 2023 wrapped and Day 1 of 2024 having arrived, we wanted to send a reflection and summary on what we've achieved at Glencoco.

Since officially releasing our B2B sales marketplace 6 months ago, we’ve had 10,900 users sign up, crossed 350 MAUs, empowered 42 businesses, generated 638,000 outbound calls, captured 20,500 recorded conversations, booked 2,100 meetings, created over 600 sales qualified opportunities, and generated $6M - $12M in estimated revenue pipeline through our platform.

We owe this success to your unwavering support and trust.

The past month marked a significant milestone as we saw over 75 B2B customers register for the platform in December alone. We’ll be committed to onboarding as many qualified businesses as possible to list on our marketplace.

If you’re a business interested in listing on our marketplace, we’re excited to support you! You can start setting up a campaign here or schedule some time to chat with us.

Our core team of mostly engineers and operations has remained steady at 8 members this year, and we couldn’t be more excited about the journey ahead.

Let’s dive into the game-changing features we’ve rolled out this year!

1. Marketplace to Explore and Discover Campaigns 🔍

• Browse campaigns by real-time success stats, payouts, qualification criteria, industry, and user recommendations based on a user’s profile

2. Native Auto-Dialer integrated into the platform 📱

• Auto-pilot and manual dial mode

• Lead sort algorithm to automatically prioritize and deprioritize leads based on previous attempts and dispositions

• Time-zone sorting based on area codes to only call during relevant business hours

• Personalized context about the contact upon connection, including linkedin profiles, company website links, and custom tokens uploaded or mapped from CRMs

• Optional callback-forwarding - if a prospect calls back, the call can be real-time routed to a user’s personal phone number

• Live transfers to campaign-designated line

3. Sales Resumes with Embedded User-Generated Stats 📊

• Glencoco users get their very own sales resume with automatically populating statistics generated while working on various campaigns

• Sales Resumes can be set to private or publicly shareable, which can be used for recruiting or self-improvement purposes

• Companies can review each person’s profile with real statistics to assess sales performance and quality

4. Caller Approval Flows for Businesses with Recorded Voice Auditions 🎬

• Businesses can set up specific, customized campaign audition questions

• Businesses can approve, reject, or have callers retry auditions after reviewing recorded auditions

5. Campaign-specific Training Modules and Statistics 🎓

• Businesses can set up an online training module specific to the campaign that users can complete

• Quizzes and checkpoints to help master the pitch and the campaign goals

6. User Identity Verification and Automated, Real-time User Payouts upon Meeting Completion 💸

• Users can connect their bank accounts to our platform securely through our partnership with Stripe

• Real-time, automated payouts as soon as a meeting is held and qualified by the company running the campaign

• Dashboard for tracking payouts and disputes

7. CRM Integrations for Bi-directional Sync of Dispositions, Updates, and Other Data 🔗

• Supported integrations: Hubspot, Salesforce, Zoho, Copper, Capsule, Close, Salesflare, ActiveCampaign, Microsoft Dynamics, Teamleader, Teamwork CRM, Keap, Insightly, Nutshell, Zendesk Sell, Pipeliner, Affinity, Vtiger, Accelo, SugarCRM, and more

8. Mobile Number Enrichment Data Plan ($500/month) ✨

• Through our partnerships with various B2B lead database providers via API reseller agreements, customers can have the leads they upload into campaigns bulk enriched, up to 5,000 per month, with mobile numbers to turbocharge their campaigns

9. Users Can Now Bulk Import Leads into Campaigns 📁

• If users want to self-source leads for campaigns because leads are low, they can now do so via the bulk upload lead function

• We handle automatic prevention of leads being imported that are not eligible to call into via Suppression Lists maintained by businesses in their campaign settings

• Leads imported are only workable by the users who uploaded the leads and cannot be seen by other users

Coming in 2024

We’ve built a lot, but we’re just getting started! Here’s a teaser of some of the features we’ll be rolling out in 2024…

• Virtual Sales Floors/Forums

• Real-time Chats

• Turbo-charged Analytics Dashboards for Businesses

• Call Transcriptions and Summaries

• Email Automation

• Mobile Native App

Happy New Year 🥂 again from all of us on the team, and let’s crush 2024!

Warm Regards,

Ingwon Chae